Answer customer questions with a website chatbot
Collect your common questions, write clear answers, and put them behind a chat widget on your site.
- Cost to start
- Free to start
- Tools
- 3
- Steps
- 4
- Level
- Intermediate
What you’ll end up with
A live chat widget that handles routine questions and passes the rest to you.
Good for: Online stores and service businesses
Step by step
- List your top questions
Go through recent emails and messages and note the 20 questions you get most.
By hand - Write clear answers
Turn your policies into short, friendly answers for each question.
ChatGPT - Keep a help page
Publish the answers as a simple FAQ page you can link to.
Notion - Install the chat widget
Add the widget to your site, load the FAQ answers and set a hand-off to email.
Tidio
Tools and the cheapest way to start
| Tool | Cheapest plan | Difficulty |
|---|---|---|
| ChatGPT | Free plan · free | Beginner-friendly |
| Notion | Free plan · free | Beginner-friendly |
| Tidio | Free plan · free | Beginner-friendly |
Prices come from each vendor’s official pricing page (last checked November 7, 2026). When you use this workflow in FloPilot, it picks plans that fit your budget and reuses tools you already pay for.
Frequently asked questions
How much does it cost to automate answers to common customer questions on my website?
You can start for free: every tool in this workflow (ChatGPT, Notion, Tidio) has a free plan. Paid plans add higher limits when you need them.
Which tools do I need?
ChatGPT, Notion, Tidio. Some steps are done by hand, without an AI tool.
How long does it take to set up?
About 1.5 h the first time, by FloPilot’s estimate. After that it is a repeatable routine.
Related workflows
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Make it yours
FloPilot tailors this workflow to your budget, experience and the tools you already have, then guides you through each step.